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The Houlden Team

BOARD OF DIRECTORS

Chief Executive Officer

Helen Haddow
Membership Director

Keith Gill
Brand Director

John Lunn
Marketing & Training Director

Lizzie McAuley
Buying Director

James Rice
Finance Director

Joe Walsh

Chief Executive Officer

Helen Haddow

Houlden
Rowan House
70 Buchanan Street
Glasgow, G1 3JE

T: 0141 248 4882

Direct Dial:0141 223 9032

Membership Director

Keith Gill

Robert Gatward Jewellers
Abingdon
Oxon
OX14 3HA

T: 01235 550606

Brand Director

John Lunn

Lunn’s Jewellers
Queen’s Arcade
Belfast
BT1 5FE

T: 028 9032 9799

Marketing & Training Director

Lizzie McAuley

Baker Brothers Diamonds
Diamond House 11-13
St. Peters Street
Bedford
MK40 2PN

T: 01234 630821

Buying Director

James Rice

Hugh Rice PO BOX 614 Hull HU9 9PP

T: 0800 342 3180

Finance Director

Joe Walsh

Laings
Rowan House
70 Buchanan Street
Glasgow, G1 3JE

T: 0141 221 0121

OPERATIONS TEAM

Operations Executive

Denise McLaughlin
Membership Executive

Leeanne Rawson
Marketing & Communications Executive

Kat Campbell
Marketing & Communications Officer

Louise Cullen
Membership Administrator

Jenny Clark
Operations Administrator

Joanna Brown

Operations Executive

Denise McLaughlin

RESPONSIBILITIES:
To coordinate the operational activities of the Houlden office while supporting Houlden team, Board of Directors and Chief Executive in achieving their objectives effectively.

OFFICE HOURS:
Denise works Monday to Friday from 9.00am until 5.00pm.

Direct Dial:0141 223 9039

Membership Executive

Leeanne Rawson

RESPONSIBILITIES:
To lead the strategic development of the Jewellers of Excellence Training Academy. To lead the strategic development of the Houlden Advantage and the delivery of valued Signature Services to the Membership. To manage and maintain and Member relationships and to contribute, alongside the Executive Team, to achieve strategic decision making and planning for and on behalf of Houlden.

OFFICE HOURS:
Lee works Monday to Friday from 9.00am until 5.00pm.

Direct Dial:0141 223 9036

Marketing & Communications Executive

Kat Campbell

RESPONSIBILITIES:
To inspire and guide Houlden Members on their marketing & communications strategies and to positively promote the Houlden ethos and accomplishments to both internal & external parties.

OFFICE HOURS:
Kat works Monday to Thursday from 9.00am until 5.00pm.

Direct Dial:0141 223 9031

Marketing & Communications Officer

Louise Cullen

RESPONSIBILITIES:
To ensure all Houlden communication platforms are in line with company branding and guidelines. To improve and sustain engagement levels across all platforms and ensure the Houlden website reflects the vision and values of the company.

OFFICE HOURS:
Louise works Tuesday to Thursday from 9.00am until 5.00pm.

Direct Dial:0141 223 9035

Membership Administrator

Jenny Clark

RESPONSIBILITIES:
To be the first point of contact for all membership communications regarding the Jewellers of Excellence Training Academy. To provide accurate maintenance and reporting of Signature Services offering and administrative support in all aspects of Virtual Event planning and execution.

OFFICE HOURS:
Jenny works Monday to Friday from 9.00am until 5.00pm.

Direct Dial:0141 223 9033

Operations Administrator

Joanna Brown

RESPONSIBILITIES:
To assist with the planning and execution of all physical Houlden events. To provide accurate maintenance and reporting of Houlden Supplier information and to be the main point of contact for Suppliers and potential Suppliers. To maintain all Houlden communication platforms and provide admin support to all departments.

OFFICE HOURS:
Joanna works Monday to Friday from 9.00am until 5.00pm.

Direct Dial:0141 223 9030

FINANCE TEAM

Finance Manager

Sharon Kemp
Bookkeeper

Nicola Devlin
Finance Assistant

Linzi Swift
Stock Supervisor

Annette Rowan
Accounts Assistant

Susan Doyle

Finance Manager

Sharon Kemp

RESPONSIBILITIES:
To develop and support the Houlden finance team so they can provide first-class service to both the Membership and external Suppliers and to manage the financial strategy of Houlden by guiding the Board of Directors in all pecuniary decision making.

OFFICE HOURS:
Sharon works Tuesday to Thursday from 9:00am until 4:00pm and Friday from 9:00am until 3:00pm.

Direct Dial:0141 223 9038

Bookkeeper

Nicola Devlin

RESPONSIBILITIES:
To work closely with finance team to create and analyse financial reports, process accounts payable/receivable and to manage all invoices and payments.

OFFICE HOURS:
Nicola works Monday to Friday from 9.00am until 4.30pm. In her absence, please direct all queries to Linzi Swift.

Direct Dial:0141 223 9034

Finance Assistant

Linzi Swift

RESPONSIBILITIES:
To assist with all aspects of the finance function within Houlden by operating and monitoring all Member and Supplier accounts, ensuring the safe receipt and handling of monies, and dealing with finance related queries.

OFFICE HOURS:
Linzi works Monday to Friday from 9.00am until 5.00pm.

Direct Dial:0141 471 7389

Stock Supervisor

Annette Rowan

RESPONSIBILITIES:
To work on behalf of Members to facilitate the import and export of all goods from overseas Suppliers, and to be responsible for the processing of invoices and administrating the movement of all goods to ensure full compliance with HMRC regulations.

OFFICE HOURS:
Annette works Monday, Tuesday, Wednesday & Friday from 10.00am until 4.30pm.

Direct Dial:0141 223 9037

Accounts Assistant

Susan Doyle

RESPONSIBILITIES:
To maintain an efficient and accurate finance function within Houlden by assisting the finance team with accounting duties that include basic bookkeeping activities, working with sales and purchase ledgers and ensuring that records are correct.

OFFICE HOURS:
Susan works Monday to Wednesday from 9.00am until 4.30pm.

Direct Dial:0141 471 7378

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0141 248 4882

info@houldenjewellers.com

Registered in Scotland. Company Number: SC59293 VAT Number: 262571656

Website Design & Maintenance: Kuka Studios Ltd

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