RESPONSIBILITIES: To lead the strategic development of the Jewellers of Excellence Training Academy. To lead the strategic development of the Houlden Advantage and the delivery of valued Signature Services to the Membership. To manage and maintain and Member relationships and to contribute, alongside the Executive Team, to achieve strategic decision making and planning for and on behalf of Houlden.
OFFICE HOURS: Lee works Monday to Friday from 9.00am until 5.00pm.
RESPONSIBILITIES: To inspire and guide Houlden Members on their marketing & communications strategies and to positively promote the Houlden ethos and accomplishments to both internal & external parties.
OFFICE HOURS: Kat works Monday to Thursday from 9.00am until 5.00pm.
RESPONSIBILITIES: To ensure all Houlden communication platforms are in line with company branding and guidelines. To improve and sustain engagement levels across all platforms and ensure the Houlden website reflects the vision and values of the company.
OFFICE HOURS: Louise works Tuesday to Thursday from 9.00am until 5.00pm.
RESPONSIBILITIES: To be the first point of contact for all membership communications regarding the Jewellers of Excellence Training Academy. To provide accurate maintenance and reporting of Signature Services offering and administrative support in all aspects of Virtual Event planning and execution.
OFFICE HOURS: Jenny works Monday to Friday from 9.00am until 5.00pm.
RESPONSIBILITIES: To assist with the planning and execution of all physical Houlden events. To provide accurate maintenance and reporting of Houlden Supplier information and to be the main point of contact for Suppliers and potential Suppliers. To maintain all Houlden communication platforms and provide admin support to all departments.
OFFICE HOURS: Joanna works Monday to Friday from 9.00am until 5.00pm.
RESPONSIBILITIES: To develop and support the Houlden finance team so they can provide first-class service to both the Membership and external Suppliers and to manage the financial strategy of Houlden by guiding the Board of Directors in all pecuniary decision making.
OFFICE HOURS: Sharon works Tuesday to Thursday from 9:00am until 4:00pm and Friday from 9:00am until 3:00pm.
RESPONSIBILITIES: To assist with all aspects of the finance function within Houlden by operating and monitoring all Member and Supplier accounts, ensuring the safe receipt and handling of monies, and dealing with finance related queries.
OFFICE HOURS: Linzi works Monday to Friday from 9.00am until 5.00pm.
RESPONSIBILITIES: To work on behalf of Members to facilitate the import and export of all goods from overseas Suppliers, and to be responsible for the processing of invoices and administrating the movement of all goods to ensure full compliance with HMRC regulations.
OFFICE HOURS: Annette works Monday, Tuesday, Wednesday & Friday from 10.00am until 4.30pm.
RESPONSIBILITIES: To maintain an efficient and accurate finance function within Houlden by assisting the finance team with accounting duties that include basic bookkeeping activities, working with sales and purchase ledgers and ensuring that records are correct.
OFFICE HOURS: Susan works Monday to Wednesday from 9.00am until 4.30pm.