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Coming together was our beginning.

Staying together keeps us connected.

Working together will be our success.


Thank you for visiting the Houlden website.

For several weeks, Houlden has been closely following the Coronavirus (COVID-19) recommendations of health officials and UK Government. Our top priority has always been to keep our staff safe during this time. To that end, we have decided to close our office indefinitely and have our entire team work remotely.

Until further notice, we will continue the work of the Houlden group and keep as many functions as possible in full operation during this time.

You can still reach Houlden through our main phone line 0141 248 4882 or email although there might be slight delays in responding, and for this we ask for your patience and understanding.

Thank you to our valued Members and Supplier Partners for your support during this challenging time for our community. We will be assessing the situation as it unfolds and will continue to update our website if/when any changes occur.

We ask that you take care of yourself, and each other during these uncertain times. Stay safe.


Houlden Jewellers is a premium consortium in the UK and Ireland that provide a 31-strong community of independent, luxury jewellers with advice and support in networking, buying, training, business services and marketing support.  Those that are part of the Houlden family are given the resources and opportunities to increase their margins and improve their bottom line.
Ethnical trading policy

Operating ethically builds consumer confidence in our product and business, supports our stakeholder relationships and helps us to achieve our long term development goals. It is our commitment to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.

Gold sourcing

Responsible mining is important and we aim to ensure that our gold and metals come from suppliers that meet the highest human rights, social, and environmental criteria. We achieve this by using reputable and fully recognised responsible suppliers.


We believe that a business should protect, and where possible, improve the environment, promote sustainable development and prevent the wasteful use of natural resources. We expect our business partners to comply with all current local environmental laws and regulations. Additionally, we encourage our suppliers to promote responsible environmental practices.


The CEO has been designated as the director responsible for ensuring that the company adhere to our Ethical Trading policy, and reports to the Board on a regular basis.

Supply chain

Our Company has a zero-tolerance policy toward conflict diamonds. All suppliers must comply with the Kimberly Process. We will not knowingly purchase or sell any products that originate from a group or a country which supports or engages in illegal, inhumane or terrorist activities.

Meet our team

Helen Haddow

Chief Executive Officer

Keith Gill

Membership Director

John Lunn

Retail Director

Lizzie McAuley


James Rice


Joe Walsh



logo: Sarah Layton

Sarah Layton

logo: John Pass

John Pass

logo: W Bruford Ltd

W Bruford Ltd

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Baker Bros Jewellers Ltd

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Banks Lyon Jewellers

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Thurlow Champness & Sons Ltd

logo: Deacon & Son (Swindon) Ltd

Deacon & Son (Swindon) Ltd

logo: A Fattorini The Jeweller

A Fattorini The Jeweller

"Introductions to key suppliers, and the opportunity to network with the best independent jewellery firms in the industry make Houlden membership invaluable."

"Access to the experienced Houlden staff is invaluable, and by being a Member I feel part of a bigger family. "

"Houlden provide the perfect mix of information, inspiration and buying opportunities."

Become a member

Click here to join Houlden

Become a supplier

Click here to join Houlden