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Coming together was our beginning.

Staying together keeps us connected.

Working together will be our success.


Updated 30.04.21

Following recent, more positive Government announcements, the light at the end of the tunnel is shining brighter as each day passes and the vaccination programme gathers speed.

Lockdown roadmaps have been published as nations navigate their own individual path.

Some of our Members have now reopened while others are eagerly counting down the days – with dates differing depending on where businesses are located.  We have outlined below indicative re-opening dates:

 England – Monday 12 April 2021

Ireland – Monday 17 May 2021

Northern Ireland – Friday 30 April 2021

Scotland – Monday 26 April 2021

Wales – Monday 12 April 2021

Houlden continues to offer its full package of core support services and hopes to return to full staffing levels in the next few months.  Meanwhile our team continues to operate either from home or within in a safe and controlled office environment.

We also continue to experience incredible support from our valued Members and Supplier Partners throughout this crisis, for which we are extremely grateful.

Keep an eye on our website for regular updates and we look forward to the time when connecting in person again is both practical and appropriate.

Until then, please stay safe.



Houlden Jewellers is a premium consortium in the UK and Ireland that provide a 31-strong community of independent, luxury jewellers with advice and support in networking, buying, training, business services and marketing support.  Those that are part of the Houlden family are given the resources and opportunities to increase their margins and improve their bottom line.
Ethnical trading policy

Operating ethically builds consumer confidence in our product and business, supports our stakeholder relationships and helps us to achieve our long term development goals. It is our commitment to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.

Gold sourcing

Responsible mining is important and we aim to ensure that our gold and metals come from suppliers that meet the highest human rights, social, and environmental criteria. We achieve this by using reputable and fully recognised responsible suppliers.


We believe that a business should protect, and where possible, improve the environment, promote sustainable development and prevent the wasteful use of natural resources. We expect our business partners to comply with all current local environmental laws and regulations. Additionally, we encourage our suppliers to promote responsible environmental practices.


The CEO has been designated as the director responsible for ensuring that the company adhere to our Ethical Trading policy, and reports to the Board on a regular basis.

Supply chain

Our Company has a zero-tolerance policy toward conflict diamonds. All suppliers must comply with the Kimberly Process. We will not knowingly purchase or sell any products that originate from a group or a country which supports or engages in illegal, inhumane or terrorist activities.

Meet our team

Helen Haddow

Chief Executive Officer

Keith Gill

Membership Director

John Lunn

Retail Director

Lizzie McAuley


James Rice


Joe Walsh



logo: Sarah Layton

Sarah Layton

logo: Baker Bros Jewellers Ltd

Baker Bros Jewellers Ltd

logo: Banks Lyon Jewellers

Banks Lyon Jewellers

logo: W Bruford Ltd

W Bruford Ltd

logo: Thurlow Champness & Sons Ltd

Thurlow Champness & Sons Ltd

logo: Deacon & Son

Deacon & Son

logo: A Fattorini The Jeweller

A Fattorini The Jeweller

logo: W B Gatward & Son Ltd

W B Gatward & Son Ltd

"Introductions to key suppliers, and the opportunity to network with the best independent jewellery firms in the industry make Houlden membership invaluable."

"Access to the experienced Houlden staff is invaluable, and by being a Member I feel part of a bigger family. "

"Houlden provide the perfect mix of information, inspiration and buying opportunities."

Become a member

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Become a supplier

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